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Policies

Procedures and Clarification 

Requirements
for Reservation

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At Leo’s, we specialize in RV camping only. All guests must arrive in self-contained RVs that are ready to connect to full hookups (30/50 amp electric, water, and sewer).
Please note: We do not have a bathhouse on the premises.
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📞 How to Book
You can make a reservation:
  • Online
  • By phone
  • In person
A deposit or full payment is required to secure all reservations. Holiday weekends, Fantasy Fest, Christmas, and New Year's may require an additional deposit and a minimum night stay.
 
🕒 Check-In & Check-Out
  • Check-In: After 2:00 PM
    (We’ll do our best to accommodate early arrivals and will notify you by text if your site is ready.)
  • Check-Out: By 11:00 AM
    (Please check out on time so we can prepare the site for the next guest.)
 
💳 Reservation Types & Payment Policies
🔹 Daily Reservations
  • For stays up to 7 nights: A one-night deposit is required at booking.
  • For stays of 8 to 28 nights: A 20% deposit is required at booking.
  • Remaining balance will be charged to your payment method on your scheduled arrival date.
🔹 Monthly Reservations
  • A $250 non-refundable deposit is due at the time of booking.
  • For stays longer than one month, a $250 non-refundable deposit is required for each additional month.
  • For stays during December through March, the full monthly balance is due one month in advance, including the month prior to arrival.
 
🎉 Holiday & Event Reservation Requirements
Memorial Day, 4th of July, Labor Day Weekends
  • 2-night minimum
  • Paid in full at the time of booking
  • Non-refundable
Fantasy Fest
  • 4-night minimum
  • 50% non-refundable deposit at time of booking
  • Remaining 50% (non-refundable) due one month before arrival
Christmas & New Year’s (Dec 20 – Jan 2)
  • 2-night minimum
  • Paid in full at the time of booking
  • Non-refundable
 
🌪️ Hurricane Season Policy (June 1 – November 30)
Our regular cancellation policy still applies during hurricane season unless:
  • A mandatory evacuation for tourists is issued in Monroe County, or
  • Your home area is directly impacted by a named storm
For all other situations, we highly recommend purchasing travel insurance to protect your plans from unexpected changes or weather-related issues.
If you have any questions or need help with your reservation, don’t hesitate to reach out. We’re always happy to help make your stay as smooth and enjoyable as possible!
🗓️ Cancellation Policy for Daily Reservations
We understand that plans can change! Here's how our cancellation policy works:

Standard Cancellations:
You may cancel up to one month before your arrival date. A $25 cancellation fee will be deducted from your deposit.
Cancellations made within one month of arrival are non-refundable.

No-Show Policy:
If you do not call to cancel and do not arrive, you will be charged the full balance of your reservation. To avoid this, please call our office anytime before your arrival date to cancel.

Early Departures:
We’re sorry, but no refunds or prorated credits are issued for early departures—no exceptions.

🎆 Holiday & Special Event Policies
Memorial Day Weekend, 4th of July, Labor Day Weekend, Thanksgiving Weekend, and Holiday Season (Dec 20 – Jan 1):

2-night minimum stay required
The deposit is non-refundable

Fantasy Fest:
4-night minimum stay required
A 50% non-refundable deposit is due at booking, the remaining 50% balance is non-refundable and must be paid one month before arrival

If payment is not received, we reserve the right to cancel your reservation

🌪️ Hurricane Season Policy (June 1 – November 30)
Our regular cancellation policy remains in effect during hurricane season unless:
Monroe County issues a mandatory tourist evacuation, or you live in an area directly impacted by a named storm

For all other situations, we highly recommend travel insurance to protect your plans in case of unexpected changes.
 

Cancellation
Policy

Pet Policy

:🐾 Pet Policy – Furry Friends Welcome!
We love welcoming well-behaved pets at our RV sites—they're part of the family!
🏡 Please note: Pets are not permitted in our vacation rental units.
To ensure a safe and enjoyable experience for all guests, we kindly ask that you follow our pet guidelines:
 
🐕 General Guidelines
  • All pets must be on a leash no longer than 6 feet and under owner supervision at all times.
  • Please clean up after your pet—let’s keep the campground clean and pleasant for everyone.
  • If your pet is aggressive or creates a disturbance, we may ask you to leave for the comfort and safety of other guests.
 
🚫 Restricted Breeds (Insurance Requirement)
Due to insurance limitations, we are unable to allow the following breeds:
Pit Bulls, Rottweilers, Doberman Pinschers, Chows, Wolf Hybrids, and German Shepherds.
 
🔇 Excessive Barking
If your dog tends to bark frequently while unattended, we may contact you. If the barking continues, we may have to ask you to leave out of consideration for nearby campers.
Thank you for helping us keep Leo’s a peaceful and pet-friendly place for all guests.



At Leo's Campground, we respect your privacy and are committed to protecting any personal information that you may provide us through our website. This privacy policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to the collection and use of your information as described in this policy.

Information Collection:
We may collect personal information such as your name, email address, and phone number when you voluntarily provide it to us through contact forms, newsletter subscriptions, or account registration. We may also collect non-personal information, including but not limited to, IP addresses, browser types, referring pages, and operating systems, which help us analyze trends and improve our website's performance.

Use of Information:
We may use the personal information you provide to respond to your inquiries or requests, process your orders, improve our products and services, and communicate with you about promotions or updates. We may also use non-personal information for analytical purposes to enhance the user experience and improve our website's functionality.

Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance user experience and gather data about user behavior. Cookies may be used to remember preferences, track website usage patterns, and deliver personalized content. You can disable cookies through your browser settings, but please note that some features of our website may not function properly.

Data Sharing:
We do not sell, trade, or rent your personal information to third parties.

Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

External Links:
Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites, and therefore, we assume no responsibility for their privacy policies or actions.

Changes to this Privacy Policy:
We reserve the right to update or modify this privacy policy at any time.  It is recommended that you review this policy periodically to stay informed about how we are protecting your information.

Contact Us:
If you have any questions or concerns regarding this privacy policy or our data practices, please contact us.
 

     Privacy Policy

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