top of page
Policies
Procedures and Clarification
Requirements
for Reservation
At Leo's Campground, we only offer RV sites. The RVs must be self-contained, and ready to connect to full hook-up. We do not have a bathhouse on the premises We take reservations over the phone, online, or in person and every reservation requires a deposit/payment. Additional deposit and minimum nights are required for holiday weekends, Fantasy Fest, Christmas, and New Year's.
CHECK-IN and CHECK-OUT
Check-in time is after 2 PM, we will try to accommodate you for an early check-in and will notify you via text. Check-out is at 11 AM, to help us get ready for the next guest please make sure to check out on time.
DAILY RESERVATIONS
The first night’s deposit is required for reservations up to 7 nights. For reservations from 8-28 nights we require 20% of the total amount, the balance of your reservation will be charged to your form of payment on the scheduled day of arrival.
MONTHLY RESERVATIONS
All monthly reservations have a $250 NON-REFUNDABLE deposit upon booking. For reservations longer than one month, an additional NON-REFUNDABLE deposit of $250, is required for each subsequent month. During December, January, February, and March, the balance for each month is due a month in advance including a month before arrival.
Memorial Weekend, 4th of July, Labor Day Weekend
2-night minimum paid in full at time of reservation and is non-refundable
Fantasy Fest
4-night minimum 50% nonrefundable deposit at the time of making the reservation and 50% non-refundable balance to be paid in full one month before arrival
Christmas/New Years break from December 20 – January 2
2-night minimum paid in full at time of reservation and is non-refundable
HURRICANE SEASON FROM JUN 1ST THROUGH NOV30TH
Our cancellation policy applies the same during hurricane season unless mandatory evacuation for tourists has been issued for Monroe
County or you live in an area that has been directly impacted by a named storm. Otherwise, we advise our customers to get travel insurance to protect them if they want to cancel their reservation due to other circumstances.
Cancellation Policy for RV sites DAILY reservations:
Our cancellation policy is one month prior to arrival. Every cancellation done before one month prior to arrival will have a $25.00 booking fee and it will be deducted from your deposit. Your deposit becomes non-refundable within the month prior to arrival. In the event you must cancel your reservation within the month we advise to call us to cancel, otherwise the remainder balance of your reservation will be automatically charged the date you are scheduled to arrive.
Cancellation Policy for RV sites MONTHLY reservations:
A non-refundable deposit of $250 per month is required at the time of booking. For stays during December, January, February, and March, the full balance for the first month must be paid one month before your scheduled arrival. If your stay extends beyond one month, subsequent months' balances are due one month before each new month of your reservation. Please note, all deposits and payments are non-refundable.
Cancellation Policy for RV sites Memorial Day weekend, 4th of July, Labor Day weekend, Fantasy Fest, Christmas and New Years Break
Your deposit/ payment is NON-REFUNDABLE in the event of a cancellation you must contact our office a month before date of arrival to avoid the balance being charged to your credit card.
Cancellation
Policy
Pet Policy
We love all furry friends at our Campground RV sites! Pets are not allowed at our vacation rental units. Unfortunately due to insurance reasons, Pit Bulls, Rottweilers, Doberman Pincers, Chows, Wolf Hybrids and German Shepherds are not permitted at our campground. If your pet is prone to being aggressive, we may ask you to leave the property in respect to other campers. All pets must be kept on a leash no longer than 6 feet and under the owner's supervision at all times, you are required to clean after your pet. If your dog barks constantly while you are out, our office will contact you and if barking continues you may be ask to leave in respect to other campers.
At Leo's Campground, we respect your privacy and are committed to protecting any personal information that you may provide us through our website. This privacy policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to the collection and use of your information as described in this policy.
Information Collection:
We may collect personal information such as your name, email address, and phone number when you voluntarily provide it to us through contact forms, newsletter subscriptions, or account registration. We may also collect non-personal information, including but not limited to, IP addresses, browser types, referring pages, and operating systems, which help us analyze trends and improve our website's performance.
Use of Information:
We may use the personal information you provide to respond to your inquiries or requests, process your orders, improve our products and services, and communicate with you about promotions or updates. We may also use non-personal information for analytical purposes to enhance the user experience and improve our website's functionality.
Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance user experience and gather data about user behavior. Cookies may be used to remember preferences, track website usage patterns, and deliver personalized content. You can disable cookies through your browser settings, but please note that some features of our website may not function properly.
Data Sharing:
We do not sell, trade, or rent your personal information to third parties.
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
External Links:
Our website may contain links to external sites that are not operated by us. We have no control over the content and practices of these sites, and therefore, we assume no responsibility for their privacy policies or actions.
Changes to this Privacy Policy:
We reserve the right to update or modify this privacy policy at any time. It is recommended that you review this policy periodically to stay informed about how we are protecting your information.
Contact Us:
If you have any questions or concerns regarding this privacy policy or our data practices, please contact us.
Privacy Policy
bottom of page